Accessible Information Standard

We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

We want to know if you need information in braille, large print or easy read. We want to know if you need a British Sign Language interpreter or advocate.

We want to know if we can support you to lipread or use a hearing aid or communication tool.

If you have a disability, impairment or sensory loss and need to receive information in a way you can easily understand, for example:

large print
braille
via email
hearing impaired
alternative languages
other support

If YES, please inform us at reception or complete the form via the link below, so we can make sure you have access to information you understand

Accessible Information Form

Website Accessibility Information

Our website pages are designed so that you can change the style, size and colour of the font used, as well as the background colour. If you wish to do so, please see the guides below.

Customise settings in:

Further help

If you:

Have problems seeing the screen
Find it difficult to use the mouse or keyboard
Need help with language or reading websites

then we recommend you visit the BBC website My Web My Way, which provides advice on how to make your computer easier to use, whether you are a Windows, Mac or Linux user.

Easy Read Documents - which you may find useful

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